New MyGeorgia Mobile Banking
Features In Your New
MYGEORGIA
Online Banking
- ✅ Text banking, Chatbot, Voice Banking
- ✅ FraudSense
- ✅ Real-time Alerts
- ✅ Internal Transfers (money movement)
- ✅ P2P (Person to person transfer)
- ✅ Loan Payments
- ✅ A2A (MyGeorgia account to MyGeorgia account)
- ✅ Spend Tracking
- ✅ Account History
- ✅ Mobile remote deposit
- ✅ Check Order
- ✅ Bill Pay
- ✅ Loan Payments using debit card
- ✅ Online Account opening and loan apps
- ✅ Turn cards on and off
- ✅ View digital cards
- ✅ See spending insights
- ✅ Set PIN
- ✅ See transaction detail
- ✅ Report cards lost or stolen
- ✅ Manage travel plans
- ✅ Manage controls and alerts
Digital Banking
Frequently Asked Questions
Do I need to install a new mobile app?
Yes, a new mobile app will need to be downloaded from the Apple Store or Google Playstore and installed on your device.
Will I have to re-enroll?
Yes, but it’s simple and quick just make sure your email and mobile number are up to date in our system for enrollment authentication. To verify your information is correct call your local office or use secure messaging. Please note that you will need your member number for the enrollment process.
Will I need to create a new username and password?
Yes, you will need to set up a new username and password. You may use your old username and password during setup if they meet the required criteria.
How do I reset my password?
If you forget your password or lock your account, you can reset it by clicking “Need Login Help?” and walking through the process. Of course, you can always contact your local office for assistance.
What if I can’t see an account I used to be able to see?
Any of our MyGeorgia locations can help you. You can use the Secure Message service within our Online banking, send an email or call.
How can I enroll in eStatements and eNotices in the new online banking system?
When you first register, there’s a prompt to enroll in eStatements and eNotices. If you select that option, you’ll be enrolled for the account number you entered as part of the registration process. If you have other account numbers on which you are the primary member, you can manage those from the More Menu (four dots Icon) > Statements option.
I can’t open eStatements and other documents!
Please check your pop-up settings. Several functions, such as accessing eStatements, do utilize pop-ups.
Will my prior transaction history be available?
Our new online banking system will display transaction history for the last 12 months.
What will happen to my external transfers?
Any external transfers involving an account outside of MyGeorgia will not carry over to our new system and will need to be re-established.
What will happen to my recurring and future-dated transfers?
The recurring and future-dated transfers that have been set up in the current system will continue to process.
What will happen to my bill payments?
They should stay the same. No action needs to be taken by you. If you need additional help contact your local office.
Will I have to set up new account alerts?
Yes, you will need to recreate your account alerts within the new online banking system. You can access alerts from the accounts on the dashboard or through the More or Plus menus. Alert options include account activity and security alerts and can be sent by email or text. Review your alert options in the new platform.
Why do I have so many accounts on my Dashboard and how do I hide them?
You can hide/group your accounts by clicking the gear icon and tap on the eye icon.